Booking Conditions For Our Vacation Rentals & Farm holidays

How to book

Book our vacation rentals by:

• completing the reservation form for each property: Saturnia, Grotti/Siena, Maremma, or Florence
  
• sending an e-mail mail@castellodigrotti.it
  
• phone at +39 337 458860, +39 335 6142181

Check In / Check Out Time

• Check In from 5 pm until 8 pm
• Check Out before 10.30 am

Note: There is no minimum stay for any of our accommodations. Weekly stays do not require a Saturday check-in.

Prices include

• All Taxes
• Parking
• Extra-Virgin Olive Oil – Welcome bottle
• Electricity
• Weekly Change of Linen
• Gas
• Towels
• Heating when necessary

Prices do not include:

• First-Day Shopping – On request 25,00 Euro Per Room
• Late Arrival - to be agreed
• Washing machine – On request - 5,00 Euro / Cycle
• Extra Change of Linen - 15,00 Euro Per Room
• Extra Change of Towels - 8,00 Euro Per Room
• Extra Cleaning - 10,00 Euro / Hour (On Request)
• Wood basket for fireplace – (8 Euro / Basket)
• Extra-Virgin Olive Oil – On request
• Baby Cot or Children's Bed - 15,00 Euro Per Week
• Pets allowed on request

Payment Policy

At the time of reservation, we require a non-refundable deposit of 40%.

30 days before check in, the entire balance is due.

Payments may be made by:

• Bank Transfer
• Directly online from this website
• Postal Cheque
• Cash

Different agreements on request.

Cancellation Policy

Any advance payment, to confirm the booking, will be fully refunded for cancellations made one week before the scheduled arrival; cancellations made after this period are not eligible for any reimbursement.

Alternatively you can agree with the property, to use the said deposit at a different date, to be agreed with the property itself.

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